Frequently Asked Questions

What does Shopella sell?

Shopella offers a selection of wall art prints and decorative pieces designed to help add personality, style, and visual interest to your space.

Our collection may include different designs, sizes, color options, and product variations depending on the item.

For the most accurate information, please review the details shown on the individual product page before placing your order.

Can I choose different sizes or options?

Some products may be available in multiple sizes, colors, designs, or other variations.

The options available for a specific item will be displayed directly on its product page.

Availability can vary from one product to another, so only the options shown for that item can be selected at checkout.

Do you offer customized products?

Certain products may include customization or selectable design options when those choices are specifically shown on the product page.

If a customization option is not displayed for a particular item, it should not be assumed to be available.

Please review the applicable product listing carefully before ordering.

How long does it take to process an order?

Orders are generally prepared for shipment within 1–2 business days after confirmation.

Once your order has shipped, delivery generally takes an additional 3–5 business days.

Under normal circumstances, most orders are delivered within approximately 4–7 business days from the date of purchase.

Delivery times are estimates and may occasionally be affected by carrier delays or other circumstances outside our control.

How much does shipping cost?

Shopella offers free standard shipping throughout the United States with no minimum purchase requirement.

For additional information about shipping, processing times, tracking, and delivery, please review our Shipping Policy.

Will I receive tracking information?

Yes. Tracking information is generally provided within 24 hours after your order has shipped.

Once tracking becomes available, you can use the carrier’s tracking system to follow the progress of your shipment.

Can I return an item?

Eligible physical products may be returned within 30 days of delivery, provided they meet the conditions described in our Returns & Refund Policy.

Items must generally be unused, remain in their original condition, and include the original packaging and components supplied with the order.

Please contact us before sending anything back, as returns